Pay & Benefits:
- $22–$24/hour
- Health, dental, and vision insurance
- Employer-funded pension and life insurance
- 403(b) retirement savings plan
- Paid time off, holidays, and bereavement leave
- Professional development opportunities
The Opportunity:
Whittier Street Health Center is seeking a full-time Medical Interpreter (English/Spanish) to join our team. In this role, you’ll facilitate clear, accurate communication between patients, families, and healthcare providers to ensure safe, high-quality care. You’ll support clinical visits through in-person interpretation while helping maintain a welcoming, culturally responsive environment for our diverse community.
Key Responsibilities:
- Provide accurate and culturally appropriate interpretation during medical visits
- Serve as a cultural liaison, communicating relevant social and cultural context
- Assist with patient registration, financial applications, and appointment scheduling as needed
- Maintain strict confidentiality in accordance with HIPAA regulations
- Document interactions in EPIC and communicate patient concerns to providers
- Participate in conference calls requiring simultaneous interpretation
- Foster positive working relationships with patients and interdisciplinary teams
- Support a safe, respectful, and inclusive clinical environment
Qualifications:
- High school diploma or equivalent required; some college coursework preferred
- Certification in medical interpreting (CMI, CHI, or equivalent) required
- Minimum of 1 year of experience in a healthcare setting
- Full professional fluency in English and Spanish, including medical terminology
- Written literacy in English and Spanish strongly preferred
- Familiarity with registration workflows and insurance eligibility processes
- Proficiency with Microsoft Office and electronic health record systems (EPIC preferred)
- Excellent communication, customer service, and teamwork skills
Join Our Team!
Whittier Street Health Center is dedicated to advancing health equity and delivering high-quality, culturally responsive care. We are committed to building a diverse, inclusive workplace where every team member contributes to improving the health and well-being of our community. If you’re ready to make a meaningful impact, we’d love to hear from you.
#indhp
Pay: $22.00 - $24.00 per hour
Benefits:
- Dental insurance
- Employee assistance program
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Referral program
- Retirement plan
- Tuition reimbursement
- Vision insurance
Application Question(s):
- Are you professionally fluent in both English and Spanish?
- How many years of experience do you have working in a healthcare setting?
- Do you hold a current Medical Interpreter certification (CMI, CHI, or equivalent)?
Ability to Commute:
- Roxbury Crossing, MA 02120 (Required)
Work Location: In person
